The Foundations of Good Support is a step by step guide to assessing the quality of support being provided for people with learning disabilities and/or autism, and identifying what might need changing in order to improve it.

Good support is dependent not on approaches or tools, but on their results, the observable benefits for the person we support. Experience has shown that when trying to judge how good support is, and what to do to improve it, the best understanding of the effectiveness of support comes from seeing these results across a series of linked levels.

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Transference is a form of ignoring reality by placing one’s wishes on to another person – and service users can be particularly susceptible to this type of encounter.

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